Privacy Policy

Abuse Claim Lawyers ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or make an enquiry through our contact form.

We understand the sensitive nature of the information you may share with us and take our responsibility to protect it extremely seriously. All personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and relevant US state privacy laws.

We may collect the following types of personal information:

• Contact details: Your name, email address, phone number, and country of residence.
• Enquiry information: Details you provide about the type and location of abuse, approximate dates, and any information included in your message.
• Technical data: Your IP address, browser type, operating system, and browsing behaviour on our website, collected through cookies and similar technologies.
• Communication preferences: Your preferred method of contact.

We use your personal information for the following purposes:

• To respond to your enquiry and assess whether you may have a potential claim.
• To connect you with appropriate legal professionals who may be able to assist you.
• To communicate with you about your enquiry using your preferred contact method.
• To improve our website and the services we offer.
• To comply with legal and regulatory obligations.

We will not use your personal information for marketing purposes without your explicit consent. We will never sell your personal data to third parties.

We process your personal data on the following legal bases:

• Consent: When you submit an enquiry form, you consent to our processing of your personal data for the purposes described.
• Legitimate interests: We have a legitimate interest in responding to enquiries and improving our services.
• Legal obligation: We may need to process your data to comply with applicable laws and regulations.

The contact form uses Web3Forms to process and deliver the details you submit to the website enquiry inbox. Do not include medical records or a detailed account of abuse in an initial enquiry.

If your enquiry concerns an abuse claim in the UK, we pass it to Edward & Amaury Solicitors (Edward and Amaury Limited, SRA number 800525, Pacific House, Fletcher Way, Parkhouse, Carlisle CA3 0LJ) so the firm can assess it and contact you. The firm uses your information under its own privacy policy and is bound by solicitors' duties of confidentiality.

If your enquiry concerns an abuse claim in the United States, we pass it to Cross & York LLC (1050 Connecticut Ave NW, Washington, DC 20036) so the firm can assess it and contact you. Your details will then be held in the United States.

We may also share your personal information with:

• Other qualified legal professionals who may be able to assist with a potential claim outside the UK and USA.
• Service providers who help us operate our website and manage enquiries, subject to appropriate confidentiality agreements.
• Regulatory or law enforcement bodies where required by law.

We will always ensure that any third party with whom we share your data is bound by appropriate confidentiality and data protection obligations.

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Given the sensitive nature of the information you may share with us, we apply enhanced security measures to protect enquiry data.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data will be retained for a reasonable period to allow us to respond and to comply with legal requirements. You may request deletion of your data at any time by contacting us.

Depending on your location, you may have the following rights in relation to your personal data:

• The right to access your personal data.
• The right to correct inaccurate personal data.
• The right to request deletion of your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the details on our contact page. We will respond to your request within the timeframes required by applicable law.

Our website uses cookies and similar technologies to improve your browsing experience and to help us understand how our website is used. You can control cookie settings through your browser preferences. Essential cookies required for the website to function cannot be disabled.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last updated: 11 September 2026